"Load Plain Paper" Paper loaded, but still getting error message.

[JPG0408]

Receiving Error Message: "Load Plain Paper" Paper loaded, but still getting error message.

[Dragon-Fur]

@JPG0408 

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Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type:  Load Paper Error

Without any context at all, I'm guessing that the printer is not aware of what you are doing.

Depending on the printer model,

Change the paper in the tray -- or open / close tray if paper is already loaded

Use the Printer Control Panel to update / modify / confirm the paper size / type

OR

Use the Embedded Web Server (EWS) to view / adjust the Tray and Paper Settings

General Examples -- might or  might not be relevant to your printer model and situation...

Select (newer) InkJet and a few LaserJet printers - EWS - Tray and Paper

EWS_9135_Tray_and_Paper_7

Select (newer) InkJet and a few LaserJet printers - EWS - Default Print Options

EWS_9135_Print_Default_Print_Options_7

Standard Format EWS - InkJet Printers - model includes one or two trays / no photo tray  - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_12

Example - HP Smart - Mobile - Print Document - optional Edits and Print Options

HP_Smart_Mobile_PDF_Print_Transform_17

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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