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‎04-12-2023 08:36 PM

HP Recommended
Product: HP OfficeJet 7610 Wide Format e-All-in-One Printer
Operating System: Chrome OS

 

Hi. I have a HP OfficeJet 7610 printer that ive had for a while and recently its been showing "Printer failure", its too my understanding that its just a very old printer, is it possible to fix this without having to buy a new one or do i have to replace it completely? 

 

Category:
1 REPLY 1

‎04-16-2023 12:28 PM

HP Recommended

Hi @VivVas6,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are getting printer failure error on your HP OfficeJet 7610 printer.

 

Please follow the steps listed below to reset the printer:
1. With the printer turned on, disconnect the power cord from the printer.
2. Unplug the power cord from the power source.
3. Wait 60 seconds.
4. Reconnect the power cord to a wall outlet and to the printer.
NOTE: HP recommends plugging the printer directly into a wall outlet.
5. Turn the printer on.


You may also refer to the steps from this weblink.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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