"Printer Offline" Ummm ... No, no it's not

[JanPel]

Why does EVERY search result in how to make your printer be returned to an ONLINE status say to "simply" uncheck the Offline Status in printer properties.  

#1:  It's NOT checked,  #2:  Printer is ON,  #3:  My laptop and network "SEE" the printer

So ... why won't it print?  It's there, it's in the network, it's on - but ALWAYS returns a "Printer Offline" status.  The ONLY way I can get anythng to print is to email it to the eprint address.   Really annoying. 

[Roopa-S · Accepted solution]

@ JanPel

Welcome to HP Forums, 
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂 

To fix the printer offline issue, try the steps below:

Step 1: Use HP Print and Scan Doctor to check connectivity

Step 2: Manually set the default printer

For instruction:  Click here

If issue persists, create a Manual Connection for Your Networked HP Printer and disable IPv6. Follow the steps below:
Open the embedded web server (EWS) 
(NOTE: To open the embedded web server through a network:
From the printer control panel, open the wireless settings and print the network configuration page.
Find out the IP address of the printer from the network configuration page.
In a supported web browser on your computer, type the IP address. 
For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://192.168.0.12.)
Click the Network or Networking tab, and then open the section or page for your network type: wired or wireless.
Click Manual IP.
If you see a Suggest a Manual IP Address button, click Manual IP address, and the Manual IP addresses are automatically filled out for you.
If your page does not have a button to suggest a manual IP address, type the IP address, subnet mask, and default gateway using the numbers shown in the report you printed.
Click Apply, and then wait until the changes are confirmed.
On the Network or Networking tab, and then open Network protocol under general
Select Enable IPv4 only (or similar)
Click Apply, and then wait until the changes are confirmed.
Restart the Printer and try to print.

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