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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-12-2019 11:22 AM - last edited on ‎11-13-2019 08:15 AM by Retired

HP Recommended

Hi  

 

I have an HP 7740 printer and I have the "Remove and reinstall the indicated cartridge, making sure it is correctly installed." ERROR message.  I have now gone through 3 x 4 packs of inks, and have even returned 2 x of the 4 packs as counterfeit as advertised on one of the HP pages saying i was missing a HP Hologram message.    Anyway,my printer was working 'fine' until i needed to change this ink, and thinking back to about 2 weeks ago, my printer installed an update.  Could this be the culprit???  how can i undo or by pass this?

 

please help 🙂

 

Kheselden

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2 people had the same question
1 REPLY 1

‎11-14-2019 11:36 AM

HP Recommended

@kheselden, Welcome to HP support Community!

 

If you have already performed the steps from the document Ink Cartridge Errors and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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