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‎09-14-2016 08:47 PM

HP Recommended
Product: HP Deskjet 3755
Operating System: Microsoft Windows 10 (64-bit)

I've been trying to connect to my campus wifi and this error message keeps coming up. I have no idea what it's supposed to mean and I can't find anything online. Is this an error I'm getting because the wifi won't allow me to connect or is there something I can do?

 

As an aside, I might be running a 32-bit OS, I can never remember.

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-14-2016 09:28 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Campus Wifi usually disables Print connection.  You probably need to check with the campus administrator on allowing your printer to connect.

 

One suggestion is to use the phone as a Hot spot (note this will have data charges!)

 

This resource will show you how it's done:

 

How to connect  to a hotspot to Print and Scan

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎09-14-2016 09:28 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Campus Wifi usually disables Print connection.  You probably need to check with the campus administrator on allowing your printer to connect.

 

One suggestion is to use the phone as a Hot spot (note this will have data charges!)

 

This resource will show you how it's done:

 

How to connect  to a hotspot to Print and Scan

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
1 person found this reply helpful
Was this reply helpful? Yes No

‎09-14-2016 09:32 PM

HP Recommended

Well my data plan isn't anywhere near good enough for that so I guess I'm returning the printer. Thanks for your help!

Was this reply helpful? Yes No
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