rendering fail on a print

[ewbddb]

Error shows rendering fail on print job

[zoey7886]

@ewbddb, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Rendering Fail Error on HP OfficeJet 8122e All-in-One Printers! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you experience a rendering fail error when trying to print on your HP OfficeJet 8122e All-in-One printer while using Microsoft Windows 11, follow these steps to resolve the issue:

Update Printer Drivers: Ensure you have the latest HP printer drivers installed. You can download the latest drivers from the HP Support website.

• Go to the HP Support website.
• Enter your printer model (HP OfficeJet 8122e) in the search bar.
• Choose your operating system (Windows 11) and download the latest driver.

Check Windows Updates: Make sure your Windows 11 is up to date as Microsoft often releases updates that include fixes for printer-related issues.

• Go to Settings > Windows Update.
• Check for updates and install any available updates.

Reset the Printer:

• Turn off the printer and unplug the power cord.
• Wait for at least 60 seconds.
• Plug the power cord back in and turn on the printer.

Check Printer Spooler Service:

• Press Win + R, type services.msc, and press Enter.
• Locate Print Spooler in the list, right-click on it and select Restart.

Disable 'Use Printer Offline' Mode:

• Go to Settings > Devices > Printers & scanners.
• Select your printer, click on Open queue.
• In the queue window, make sure Use Printer Offline is not checked.

Reinstall Printer:

• Go to Settings > Devices > Printers & scanners.
• Select your printer and click Remove device.
• Add the printer again by clicking on Add a printer or scanner.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,