• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

i have a hp 8130e and it is saying rendering failed unable to print drivers are all up  to date. I am using gram laptop

1 REPLY 1
HP Recommended

Hi @gunny72,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding the "Rendering Failed" error on the HP 8130e!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Check for Software Conflicts:

  • Ensure no software on your Gram laptop is interfering with the printer. This can include security software or third-party firewall applications.

Driver Verification:

  • Even though drivers are reported as up-to-date, reinstall them to ensure they are correctly installed.
  • Download the latest drivers from the HP Support Website and follow the installation instructions.

Printer Status Check:

  • Make sure the printer is listed as ready in your devices list. In Windows, you can check this in the "Devices and Printers" section.

Print Job Clearance:

  • Clear the print queue to remove any corrupted print jobs that may be causing the error.

Change Printer Settings:

  • Ensure the printer settings correspond to the document type you are trying to print. Adjust settings related to quality, paper type, and resolution as needed.

Test with Different Documents:

  • Try printing a different type of file or document to see if the issue persists. Sometimes specific files can cause rendering errors.

Update and Check System Settings:

  • Ensure your Gram laptop's operating system is fully updated to ensure compatibility with applications and drivers.
  • Check if any Windows components might require updates.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.