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‎07-18-2021 08:18 AM

HP Recommended
Product: HP smart Tank 515

I looked in the forum, I found the advise of pressing on power button + black copy + continue button until there is a round signal , I pressed for several minute, and it didn't do anything

I need to set the printer from the start because we changed the wifi settings, and I want to set it to use with USB cable, and also reset the admin password that says all the time that I enter wrong password

 

please help asap

Category:
21 people had the same question
3 REPLIES 3

‎07-21-2021 07:08 AM

HP Recommended

@curiousnatalee

 

Welcome to HP Support Community


I would like to help

 

Try restoring the printer network settings

 

● Press (the Wireless button) and (the Cancel button) at the same time, and hold them for five seconds.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

2 people found this reply helpful
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‎07-22-2021 01:50 AM

HP Recommended

Hi 

 

Thank you for the reply,

For now I contacted the printer with usb cable,  and it's working for us

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‎07-23-2021 02:31 AM

HP Recommended

Thanks for keeping us posted

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

1 person found this reply helpful
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