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‎12-02-2022 09:17 AM - last edited on ‎12-06-2022 03:45 AM by Retired

HP Recommended
Product: HP DeskJet Ink Advantage 2135 All-in-One Printer

Hi, I have HP Deskjet 2130 printer which came with 652 ink cartridges... they ran out so I ordered 680 from Amazon. Now they are not working, the light is flashing for both colour and black cartridges. I understand I need to reset the region code?  Please help. 

 

1 REPLY 1

‎12-07-2022 09:00 AM

HP Recommended

Hi @Sajjad6,

 

Welcome to the HP Support Community. This is a great place to post questions and find answers.

Thank you for posting your query. I will be glad to help you.

  

I understand you have moved and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

 

I have sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping

Rainbow23 - HP Support.
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