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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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M477fdw
Microsoft Windows 10 (64-bit)

New printer M477fdw goes through the motions nothing prints on the paper. 

4 REPLIES 4
HP Recommended

Does printing example page work?

HP Recommended

no paper comes out blank

HP Recommended

Tried cleaning option of the printer?

Maybe HP Print en Scan Doctor can solve things.

The ink is not too old (dried)?

HP Recommended

New printer 

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