scan to computer is currently unavailable error message

[clifster]

"Scan to computer unavailable" error message constantly reoccurs on my desktop screen in the task bar even within minutes of fixing the problem with HP print and scan doctor.  Other times it may not occur for days after the fix.  Sometimes  the print doctor cant fix it and then the only fix is to recycle the printer ON/OFF.  My older HP printer did the same thing.  My printer is wirelessly connected to the home network.  My computer is an Acer desktop, hard wired to the home network, running Windows 10.  

[Dragon-Fur]

@clifster 

If the message to which you refer is actually

Scan to computer is currently unavailable

the following might apply to your situation.

NOTE:  The following is intended to help you resolve the issue OR (at least) provide a workaround that stops the messages from plaguing you.  If you dislike or cannot use one or more of the suggestions, simply ignore it / them.

There are only a few actual "fixes", including (and perhaps not limited to):

Fix the connection between the printer and the network to reduce / eliminate disconnections

• Use a static IP address to connect the printer to the network
• Use / Create a TCP/IP port to use with the printer connection
• Remove (Uninstall) and download-save-install the printer software (likely not the answer since two different printers behave in the same way)

AND / OR

If you do not usually walk up to the printer and use "Scan to computer", that is, if you usually perform scanning operations from the computer software, you can switch off the notifications and / or disable the application controlling the feature (and only switch it on when you need it).

Switch off the Notification (Windows 10, recent versions)

Settings > Personalization > Taskbar

Under Notification area

Select which icons appear on the taskbar

Switch OFF Always show all icons in the notification area

Scroll down, find ScanToPCActivationApp entry / entries

Switch OFF

Example

Scan_to_computer_Notifications_1D

and / or

Disable the the application in the Printer Assistant

Printer Assistant shortcut icon on the Desktop named for your printer

tab Print, Scan & Fax

Manage Scan to Computer

Disable the application

Clear the box to start the application in Windows

Scan_to_computer_1

and / or

If you do occasionally wish to enable the application, you can do so in the Printer Assistant (as shown above)

OR

Create a shortcut to open the controlling setup for the application to quickly enable / disable the settings

ScanToPCActivationApp Shortcut

Right-Click on Desktop > New > shortcut

Target / Path:

"C:\Program Files\HP\<Printer>\Bin\ScanToPCActivationApp.exe" –deviceID Printer Serial Number:NW -scfn "Printer (NET)"

Example - Shortcut - ScanToPCActivationApp

"C:\Program Files\HP\HP Officejet Pro 8630\Bin\ScanToPCActivationApp.exe" –deviceID CN316EK14D:NW -scfn "HP Officejet Pro 8630 (NET)"

Double-click / Run shortcut > Enable > OK

Example

Scan-to-Computer_Shortcut_1

Reference and Resources – Places to find help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP Officejet Pro 6835 e-All-in-One Printer

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