small spring has become dislodged within printer

[sharon2017]

Can anyone advise me? I was replacing black ink cartridge on officejet 4630 when ink leaked from replacement cartridge. During cleaning the area, a small spring which attached to a moveable part to the right of the black cartridge area became dislodged and has disappeared from view. I am not sure how this will affect printer function but it seems to be printing ok at moment. Is it possible to replace the spring. The printer is 2 years old so out of warranty.

thanks

[sandytechy20 · Accepted solution]

@sharon2017

This is a great location to get assistance! I read your post and see that one spring came off from your HP Officejet 4630 printer. I would like to help you on this.

• That spring is not a replaceable part.
• And if the printer is working fine continue using it,
• If come across any issues on the printer,
• Then contact HP phone support for assistance.

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated. 

Cheers.

[sharon2017]

Thanks again for info.

Sharon

[sandytechy20]

@sharon2017

Thanks for the reply.

Feel free to contact us if you need any assistance in future.

Cheers.

[Pmbtk]

I too had a spring get dislodged when I put in a new black cartridge on my HP 5740. I have the spring but not sure where it goes.  I see the colored cartridge has a felt piece under it but not the black one.  I am getting errors intermittently. Any advice. ?