stop auto printing of Devmgmt/productstatusdyn.xml local host

[woofer11]

i think it is relative to ink/toner supply from HP

[Raj_05]

Hi @woofer11,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your HP printer is automatically printing a report from the local host related to the ink or toner supply status. This could be due to a setting in the HP software or printer firmware that you can adjust.

Here are some steps to stop your HP printer from auto-printing the Devmgmt/productstatusdyn.xml report.

Check Printer Settings:

• Access your printer's settings either through the printer's control panel or through the HP Smart app on your computer or mobile device.
• Look for settings related to reports, notifications, or status updates.
• Disable any settings that involve automatic printing of status reports.

Disable Automatic Supply Orders:

• If your printer is enrolled in HP's Instant Ink or toner supply service, it might be automatically generating status reports.
• Log into your HP Instant Ink or HP Smart account and check the settings for automatic supply orders or status reports.
• Disable any options that involve automatic printing.

Update Printer Firmware and Software:

• Ensure that your printer's firmware is up to date. Sometimes, firmware updates can fix bugs or unwanted behaviors.
• Update the HP software or drivers on your computer.

Check for Print Queue Issues:

• Sometimes, a print job might get stuck in the queue and repeatedly send commands to the printer.
• Clear any stuck print jobs from your computer's print queue.

Reset Printer to Factory Defaults:

• If the issue persists, consider resetting your printer to its factory settings. This can often resolve configuration issues.
• Note that this will erase any custom settings, so you will need to reconfigure your printer after the reset.

[Raj_05]

Here are more detailed instructions for accessing and changing these settings.

Through Printer's Control Panel:

1. Go to the printer's home screen and select Settings or Setup.
2. Navigate to Reports or Notifications.
3. Look for any options related to automatic status reports and disable them.

Through HP Smart App:

1. Open the HP Smart app on your computer or mobile device.
2. Select your printer from the list of devices.
3. Go to Printer Settings or Advanced Settings.
4. Find and disable any settings related to automatic status reports.

Through HP Instant Ink or HP Smart Account:

1. Log into your HP Instant Ink or HP Smart account.
2. Go to the My Account or Settings section.
3. Check for any settings related to automatic supply orders or status reports and disable them.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support