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‎05-25-2021 07:54 AM

HP Recommended
Product: HP Color Laser MFP 179fwg
Operating System: Microsoft Windows 10 (64-bit)

Color Laser MFP 179 fwg

This is the problem:

The printer continues to initialize, appear on the display the following:

System Initialize - Warming up - Ready to Copy - Phone - System Initialize - and so on in a loop

 

It's not possible to turn it off.

Unplugging does not resolve the problem.

 

I read something about a factory-reset. But the how-to is not visible here, solution/help was always sent via PM.

Category:
2 REPLIES 2

‎05-25-2021 08:02 AM

HP Recommended

The first thing you should try, and I apologize if you already tried this. Disconnect any network or USB cables from the printer and try to start the device with only power connected. The purpose here is to determine if a stale/corrupt print job is causing the issue or if there is indeed a hardware problem with the device.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-25-2021 08:37 AM

HP Recommended

I already have completely unplugged every cable and restarted the printer. Still same error.

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