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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-15-2025 06:09 AM

HP Recommended

When connecting the power cable to the printer, 3 lights turn on instantly but always stay stuck on. The printer does not start, makes no sounds, and all buttons are non responsive, it stays stuck in this state with the 3 buttons illuminated.

 

 

 

Attempting to disconnect the power and waiting several minutes does not help.

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3 REPLIES 3

‎10-15-2025 06:20 AM

HP Recommended

Hello @Anoop7786 , how are you ?

 

Does it show that she's offline?

 

Best regards

 

 

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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‎10-15-2025 06:35 AM

HP Recommended

yes it shows it is offline 

1000034665.jpg

 

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‎10-15-2025 06:59 AM

HP Recommended

Hello @Anoop7786 .

 

Try the procedures below:

 

HP Printer Offline Issues - How to Fix | HP® Support

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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