suddenly cartridge is not recognized by my HP 1112 inkjet printer ?

[BLISSBIY]

Hi,

I have been using this brand new HP 1112 printer for 6 months with pre-installed cartridges black and tri-color. After two months black cartridge ink was emptied & refilled, using it for awhile, suddenly my printer said "listed black cartridge is missing or damaged" so i bought new black cartridge and using it. today pre-installed tri-color cartridge is not recognizing by my printer.

yup, this pre-installed tri-color is also refilled recently. 

How come I am not able to use my refilled cartridges.

Is this HP application detects refilled cartridge and stop using it ?

I have tried below things to resolve this issue.

* re-installed driver software

* tried fix it by HP doctor app but it throwed message to check for power button led mode. it was quick blinking and go thru printer manual for led error codes.

Ink cartridge issues
Identify whether an ink cartridge has a problem
If you get an ink cartridge problem message from the printer software that states at least one of the
cartridges has a problem, do the following to identify whether a cartridge has a problem.
1. Remove the black cartridge and then close the cartridge access door.
● If the Power button light blinks quickly, the tri-color cartridge has a problem.
● If the Power button light does not blink, the tri-color cartridge does not have a problem.
2. Install the black cartridge back in the printer, remove tri-color cartridge, and then close the cartridge
access door.
● If the Power button light blinks quickly, the black cartridge has a problem.
● If the Power button light does not blink, the black cartridge does not have a problem.

Printer Power button led was quick blinking if tri-color is installed, once removed tri-color, printer started to work normal.

*also cleaned the power contact pins or dots on both printer and cartridge.

Is this a feature or i have a defective  ink cartridges but if one cartridge went unrecognizable then it could be defective. it is curious when tri-color cartridge too unrecognizable suddenly.

Thanks

[TEJ1602]

@BLISSBIY, Welcome to HP Support Community!

If you have already performed the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge and the issue persists, it could be a hardware failure.

Please reach out to the HP Support in your region regarding the service options for your printer.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Ellis-D]

Sounds like your printer has the new HP Firmware installed.

After my Officejet Pro 8620 automatically installed the latest HP Firmware in my printer all of my newly Refilled original HP Ink cartridges don't work any more. It just gives me a error messages that the newly refilled cartridges are "Depleted" .

Not sure if the new HP Firmware affects your HP printer model or not.

Check to see if your printer's HP Firmware has recently been updated or not.