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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DKL5
Level 3
20 13 0 13
Message 21 of 44
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I had success downloading it yesterday, and just checked again today at:  11/6/2020 @ 18:22, it still works.

The link would not work with Chrome, but I used the Brave browser and it downloaded with no problem.
Post if it doesn't work.

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rossco1978
Level 2
14 13 0 2
Message 22 of 44
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Hi Andy, please tell me and save my sanity. [Personal Information Removed] - ps i have a mac and not a pc. thanks

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NTB2
New member
1 1 0 0
Message 23 of 44
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Hi Andy. Would you have a link for the MFP M280 printer as I have the same problem. 

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andy_p2
Level 3
12 11 0 17
Message 24 of 44
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HP are removing all links to the older firmware in these forums, and all copies of the old firmware from their download sites.
There are copies of both HP_LaserJet_Pro_M280_M281_Printer_series_20200612.exe and HP_Color_LaserJet_Pro_M254_dw_Printer_series_20200612.exe out there; hopefully google will crawl them so they can be found.

This page now has a useful selection of different firmware:  https://www.ghost-white-toner.com/firmware-update-warning/

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Tripodtodd
Level 2
3 3 0 13
Message 25 of 44
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So, if I understand you correctly, the chips do not meet legal requirements, so you are letting your customers foot the bill? I paid a lot of money for your product, and if it's not fixed within the next few days, I will toss it, and I will make a point of NEVER buying anything from HP EVER again. I have a business to run. That was why I spent extra money. I thought I was buying reliability. Do you think for one second that I care about the legal requirements of chips? I just want a printer scanner that does what you advertised. I did not get what i paid for. 

miltonbradley1
Level 1
7 6 0 0
Message 26 of 44
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Andy_p2 I haven't been able to find a working link for the firmware I need to allow my M254dw to accept my new after market cartridges.  Would you be able to share it with me?  Thank you.

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miltonbradley1
Level 1
7 6 0 0
Message 27 of 44
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Andy_p2 I forgot to mention that I am using a MacBook Air

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andy_p2
Level 3
12 11 0 17
Message 28 of 44
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I haven't got a mac, but I believe a variant of the technique listed here will work:  https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-Color-Laser-jet-Pro-MFP-...The ftp site it mentions also appears to have a full set of firmware .rfu files, although no pc-based uploader programs.

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miltonbradley1
Level 1
7 6 0 0
Message 29 of 44
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Andy (and others) thank you so much for your guidance.  I was able to resolve the supply problem error message on my M254dw.  Fortunately I was replacing HP cartridges with aftermarket cartridges.  I removed the chips from the HP cartridges and inserted them into the aftermarket cartridges and now have no problems printing.

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andy_p2
Level 3
12 11 0 17
Message 30 of 44
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The problem is getting noticed by more bloggers now

This guy has got the steps to fix it on a Mac

https://kevin.deldycke.com/2020/11/revert-hp-printer-ban-on-third-party-ink-cartridges/

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