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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎01-05-2020 04:23 PM

HP Recommended
Product: OfficeJet Pro 8710
Operating System: Microsoft Windows 10 (32-bit)

Printing 5x7 cardstock with text created in MS word
Text prints at very top of card, regardless of location on page, margin, or selected orientation (top, middle, bottom)

MS Word is set to 5x7 paper, printer is set to 5x7 thick paper and have tried specialty matte paper

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-05-2020 04:36 PM

HP Recommended

Solved - found another post that said change settings for printer on the computer.  Changed them on computer, although they had been changed on printer and that worked

View solution in original post

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2 REPLIES 2

‎01-05-2020 04:36 PM

HP Recommended

Solved - found another post that said change settings for printer on the computer.  Changed them on computer, although they had been changed on printer and that worked

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‎01-26-2020 03:57 PM

HP Recommended

I'm having the same issue, but my settings appear correct on both computer and printer.  Can you clarify exactly what you changed to allow correct printing?

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