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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- the cover is not closed.

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05-08-2022 10:22 AM
Hi @Elizabeth4543,
Welcome to the HP Support Community
I'd like to help!
I understand you are receiving a "cover not closed" error.
This condition occurs when the ink cartridge access door is open. The following control panel light pattern displays:
Resume light: Off
Power light: Blinking fast
Ink Alert light (black): Off
Ink Alert light (tri-color): Off
Power light
Make sure to close the ink cartridge access door completely.
Figure : Close the ink cartridge access door
if the issue persists,
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
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05-17-2022 10:44 AM - edited 05-17-2022 11:58 PM
@Elizabeth4543 wrote:My printer HP DeskJet 2320 writes that the cover is not closed. But it is completely closed.
Thanks for asking i request you to please reset your printer and try again, Or just plug in the table and then connect your printer cable with your system. I hope it helps. Thanks