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HP Recommended
HP DeskJet 2320 All-in-One Printer
Microsoft Windows 10 IOT

My printer HP DeskJet 2320 writes that the cover is not closed. But it is completely closed.

2 REPLIES 2
HP Recommended

Hi @Elizabeth4543,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are receiving a "cover not closed" error.

 

This condition occurs when the ink cartridge access door is open. The following control panel light pattern displays:

Resume light: Off

Power light: Blinking fast

Ink Alert light (black): Off

Ink Alert light (tri-color): Off

Power light

Make sure to close the ink cartridge access door completely.

Figure : Close the ink cartridge access door

Image: Close the ink cartridge access door.

 

if the issue persists, 

 

 Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

HP Recommended

@Elizabeth4543 wrote:

My printer HP DeskJet 2320 writes that the cover is not closed. But it is completely closed.


Thanks for asking i request you to please reset your printer and try again, Or just plug in the table and then connect your printer cable with your system. I hope it helps. Thanks

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