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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Officejet 4500
Microsoft Windows 10 (64-bit)

Hello, how are you all, I have a problem with the hp officejet 4500 printer, it does not work at all, and I made all the ways to solve the problem, and I used the instructions from the official website of the company, and I did not get a result, because it is not subject to warranty, what is the solution to make it work? Thanks

1 REPLY 1
HP Recommended

@AUDAI, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print. To assist you better, what happens when you try to print?

  • Do you get any errors?
  • Does the printer print blank sheets?
  • How is the printer connected to the computer?

For now, try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Keep me posted for further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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