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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- the printer does not work

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09-14-2021 11:16 AM
Hello, how are you all, I have a problem with the hp officejet 4500 printer, it does not work at all, and I made all the ways to solve the problem, and I used the instructions from the official website of the company, and I did not get a result, because it is not subject to warranty, what is the solution to make it work? Thanks
09-17-2021 06:27 AM
@AUDAI, Welcome to the HP Support Community! I’m here to help.
I understand you are not able to print. To assist you better, what happens when you try to print?
- Do you get any errors?
- Does the printer print blank sheets?
- How is the printer connected to the computer?
For now, try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee