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‎09-09-2024 08:46 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I was gifted a HP 9015e printer and having trouble setting up. 

Category:
1 REPLY 1

‎09-10-2024 10:20 PM

HP Recommended

Hi @missychapman3,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to set up the HP OfficeJet Pro 9015e All-in-One Printer
 

Let's get your HP OfficeJet Pro 9015e set up. Here’s a step-by-step guide:


1. Unbox and Set Up Your Printer

  • Unpack: Remove all packaging materials from the printer.
  • Connect Power: Plug in the power cord and turn on the printer.
  • Install Ink Cartridges: Open the ink cartridge access door and install the cartridges.

2. Connect to Wi-Fi

  • On the Printer: Go to the printer's control panel, navigate to the Wireless icon, and select Settings or Network.
  • Wi-Fi Setup Wizard: Choose Wireless Setup Wizard and follow the prompts to connect to your Wi-Fi network.

3. Install the Printer Software

  • Download Software: Visit the HP Support website and search for your printer model to download the latest drivers and software for Windows 10 (32-bit).
  • Run Installer: Open the downloaded file and follow the installation instructions. Make sure to select the option to connect the printer via Wi-Fi when prompted.

4. Add Printer to Windows

  • Open Settings: Go to Settings > Devices > Printers & Scanners.
  • Add Printer: Click Add a printer or scanner, then select your HP OfficeJet Pro 9015e from the list. Follow the on-screen instructions to complete the setup.

5. Test Print

  • Print Test Page: Once the setup is complete, print a test page to ensure everything is working correctly.

Refer to this document: HP OfficeJet Pro 9015e All-in-One Printer User manual
HP OfficeJet Pro 9015e All-in-One Printer Setup 
HP printer setup (Windows built-in driver) 
HP printer setup (HP Smart app)
HP printer setup (Wi-Fi network)

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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