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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎02-07-2018 09:20 AM

HP Recommended
Product: envy 6200
Operating System: macOS 10.13 High Sierra

printer works fine when printing on hp paper but i have kodak paper and i can only get it to print 1 page

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-09-2018 12:36 PM

HP Recommended

@bertwill

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are unable to print in other brand papers. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • When did this issue start?
  • Did you do any hardware or software changes?

Meanwhile:

 

This issue could occur if the paper type settings are not correct.

 

Let's go through a few steps to troubleshoot this issue.

 

You need to select "Other photo paper" in the paper type settings.

 

You may also check the link: Print Driver Settings Guide (Mac)

 

Let me know how it goes.

Cheers.

 

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-09-2018 12:36 PM

HP Recommended

@bertwill

 

Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are unable to print in other brand papers. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • When did this issue start?
  • Did you do any hardware or software changes?

Meanwhile:

 

This issue could occur if the paper type settings are not correct.

 

Let's go through a few steps to troubleshoot this issue.

 

You need to select "Other photo paper" in the paper type settings.

 

You may also check the link: Print Driver Settings Guide (Mac)

 

Let me know how it goes.

Cheers.

 

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎02-11-2018 03:47 AM

HP Recommended
Thank you & have a lovely day,
Was this reply helpful? Yes No
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