uneven margins photo print 10x15

[akuma]

Hello!

I tried to print a 10x15 picture in android app(android 14). I choose the paper size, the glossy fotopaper option and to fill out the picture without margins. On the mobile it shows that there will be no margins.

But it prints with margin.

  Ok I read that it cannot print without margins but, the right margin is thicker than the left ,and the lower margin is way more thicker (like in old polaroid pics).

What is the problem? how can I configure it? Or something is broken?

[Dragon-Fur]

@akuma 

Welcome to the HP English Community --

---

@akuma wrote:

Hello!

I tried to print a 10x15 picture in android app(android 14). I choose the paper size, the glossy photo paper option and to fill out the picture without margins. On the mobile it shows that there will be no margins.

But it prints with margin.

  Ok I read that it cannot print without margins but, the right margin is thicker than the left ,and the lower margin is way more thicker (like in old Polaroid pics).

What is the problem? how can I configure it? Or something is broken?

---

Your Mobile app is perhaps lying to you - the printer is not borderless and definitely requires margins.

OR

The Mobile app preview is inaccurate.

?

You are correct - this printer does not print borderless and it requires a larger margin along the bottom edge.

True, too, if you switch the orientation, the larger margin simply moves over to the side.

Reminder

At this writing, most DeskJet printers (including this one) require a larger margin along the bottom edge --

12.7mm (1/2 inch)

Borderless Printing

No

Print Margin Bottom (A4)	12.7 mm
Print Margin Left (A4)	3 mm
Print Margin Right (A4)	3 mm
Print Margin Top (A4)	3 mm

There is no software, firmware, or alignment that changes the larger margin requirement.

The solution is to keep all data inside of 1/2 inch on the bottom edge.  This includes all page numbers, footer information, or other notations.

Use "Fit", "Shrink to Fit", or similar to force the PDF content inside of the allowed margins.

==================================

Fat, weird margins - uneven margins

One cause of the odd side margin can be a mismatch of the shape of the original photo and the shape of the paper.

Aspect Ratio.

and / or

The app you are using cannot auto-center the photo on the paper.

DeskJet printers are odd-birds (larger margin / no borderless)

Perhaps try a different application.

We list a couple of recommended Android apps.

Of course, you can use whatever you can get to work.

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Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

DeskJet 2700, 2700e series: DeskJet 2710, 2710e DeskJet 2720, 2720e DeskJet 2721, 2721e DeskJet 2722, 2722e DeskJet 2723, 2723e DeskJet 2724 DeskJet 2725 DeskJet 2729 DeskJet 2730 DeskJet 2732 DeskJet 2742e DeskJet 2752, 2752e DeskJet 2755, 2755e

HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct HP ePrint (non-e models only) Samsung Print Service Plugin Mopria Print Service

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HP printer setup (Print Service Plugin for Android)

 Mopria Print & Scan – Designed for Android

 Print From Android 8 and Higher FAQ

Download / Install the Mopria App for Android

 Google Store > Mopria Print Service App

Troubleshoot printing issues with Mopria Print Service (Android)

Video

Mopria Scan:  This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder.  No account created, No sign-in needed.

  Scan a 2-sided document on any printer with Mopria Scan

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2710e All-in-One Printer  

[akuma]

i printed a plain text page A4.

The  right margin is 2 times larger than the left ...

I installed the pc suite (beside hp smart app from wmicrosoft 10 app store)

since then th red i - button constantly lights up

This printer is madness... 

[Dragon-Fur]

@akuma 

I have no way to test printing in Android -

I retired my Android phone last year - it was not my friend.

 HP DeskJet 2700, DeskJet 4100, DeskJet 4800 printers - Blinking lights and error codes

User Guide - HP DeskJet 2700e All-in-One series

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[akuma]

I printed the a4 site plain text from laptop... So the problem is with this printer... Any solution for this? Also I cannot login to instant ink profile, it says no internet in the app, and just a blank page if i try it from browser....

Im considering to ask my money back....

[Dragon-Fur]

@akuma 

I suspect this is not the right printer for your needs.

Better costs more -- better does more, too.

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Instant Ink

The Instant Ink sign-in is a different animal from printing, margins, and software.

True - Instant Ink requires that Web Services is running.

Check / Read about Web Services in your printer's user manual and at the

  HP Instant Ink Support - Website

If you are subscribed to Instant Ink AND you decide to get rid of the printer, do everyone a favor and cancel the subscription before you take the printer offline.  Not doing so is not your problem but not cancelling does make it the next owner's problem.  Choice. 

Reference

>>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Contact >> HP Instant Ink Support   

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Printer - Full Feature Software

OK - Windows 10 -

Full Feature Software / full driver printer software installed

Reference for those reading:

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP Easy Start Printer Setup Software – Offline Use Only 

If / When asked, opt for the Full Driver / Full Software to be installed.

If using a printer USB cable, connect the cable when asked to do so, near the end of the installation process.

After the software is installed, Restart the computer and sign in. 

The installation of the full driver generally adds at least one or more shortcuts to the Desktop.

 Note:  Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

• Printer Assistant – Where still supported as part of the full driver printer software
• HP Scan Assistant – For those printers that no longer provide the Printer Assistant
• HP Scan – Shortcut on Desktop named for the printer model
• When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

General Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_14

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Printing

Margins in the original document are -- to the extent possible -- passed on when the document is Exported to PDF.

PDF has its own rules are margins.

Use "Shrink to Fit", "Fit", or similar to force the document into the print area.

HP Smart, when accompanied by the HP Smart Printing queue, includes a version of "Fit" although it may or may not provide the results you expect.  I suspect uneven margins due to a photo not being the same shape as the paper might still balk.  Document (PDF) printing might be better.  That's a guess based on never having used a DeskJet Printer.

At the least HP Smart Printing -- if it was installed with your HP Smart app -- eliminates conflicts in the job configuration AND it understands the concept of Presets (Preferences and Custom Shortcuts).

Example - HP Smart - HP Smart Printing - PDF

HP_Smart_Win_Smart_Printing_PDF_6

Example - HP Smart - HP Smart Printing - Photo

HP_Smart_Win_Smart_Printing_Photo_4x6_Borderless_2

PDF Document Print - full driver printer software installed

Adobe Reader DC is a common, free application / software and includes various settings to force the document onto the page / paper size.

Example - Adobe Reader - PDF - Main menu and options

PDF_Reader_Main_Menu_Border_6

What else?

Windows / Microsoft Paint can force center a photo onto a piece pf paper.

The borders might still be uneven top-to-sides if the shape of the original photo does not match the shape of the paper.

Example - Paint - Page Setup - 4x6 inch photo - Centered

Band_Tails_Paint_Page-Setup_1

What else?

There are other ways to force / center printing - Print Editing Software can do this.

If interested, ask for examples.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2710e All-in-One Printer  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[akuma]

Not the printer of my needs?

Sorry are you kidding me?

Who needs a printer which prints with false margins by default factory settings? 

No man on earth needs a printer like this

[Dragon-Fur]

@akuma 

Honest intentions sometimes garner just as much animosity as a fake trail of tears.

Withdrawing as we have no reason to continue.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.