unexpected configuration problem Ox80070520

[rclaycom]

unexpected configuration problem Ox80070520,   can't print and I got this message from HP trouble shoot

[Kumar0307]

@rclaycom, Welcome to the HP Support Community! I’m here to help.

To assist you better, are you using the HP Smart app to print?

• Do you see this error on the app?
• Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
• Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, reinstall the HP Smart app and try printing.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!