unexpected printer configuration error 0x80040154

[JohnEtoo]

When I attempt to print I am receiving "unexpected printer configuration error 0x80040154"

I have run the online diagnostic tools - "no issues were found"

I completed a hard boot of the printer - did not help.

[Kumar0307]

@JohnEtoo, Welcome to the HP Support Community!

I understand you are not able to print due to this error. Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Check the connectivity between the printer and the PC

Check for any pending windows updates:

Select the Start button, and then go to Settings > Update & Security > Windows Update, and select Check for updates.

Are you using the HP Smart app to print?

If yes, reinstall the app and then try printing.

Let me know how this goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[JohnEtoo]

Well...

I am now able to print both your web based message and your email, so perhaps it was simply the document that was causing the error.

Thanks for getting back to me - I may circle back to you real soon!

John

[Kumar0307]

@JohnEtoo

Glad to know you are able to print now. Keep me posted for any other assistance.