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HP Recommended
HP OfficeJet 4650 All-in-One Printer
Microsoft Windows 7 (32-bit)

I have a document that says i locked it from printing. How do I unlock it

1 REPLY 1
HP Recommended

Hi @Walter84,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

If you have a document that says it's locked from printing, it's likely that there are restrictions set on the document itself or within the software you are using to view/print it. Here are some steps you can take to troubleshoot and potentially unlock the document.

 

Check Document Restrictions:

  • Open the document in the application you used to create it or the one you are trying to print from.
  • Look for any security settings or restrictions within the document. This might include password protection, editing restrictions, or printing restrictions.

Remove Document Password:

  • If the document is password-protected, you will need to enter the password to unlock it. Look for an option to remove or change the password in the document settings.

Use a Different Viewer:

  • Try opening the document in a different document viewer or editor. Sometimes, certain applications have limitations that others do not.

Print as Image:

  • Some PDF documents may have printing restrictions. If you are trying to print a PDF, try printing it as an image. To do this, open the PDF in a PDF viewer, go to the Print dialog, and look for an option to print as an image.

Save As a New Document:

  • Save the document with a new name or in a different format. This can sometimes remove restrictions associated with the original file.

Check Printer Settings:

  • Make sure that your printer settings are correct and that there are no restrictions set on the printer itself.

Update Printer Drivers:

  • Ensure that your printer drivers are up to date. Sometimes, outdated drivers can cause printing issues.

Consult the Printer Manual:

  • Refer to the user manual for your HP OfficeJet 4650 printer. It may have specific information on document printing restrictions or troubleshooting steps.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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