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- Re: use of inktcartridge for ENVY5644

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12-18-2017 05:54 AM
I have a ENVY5644. Can I use 62XL cartridges in it or do they have to be 62? Please advice and thanks.
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Accepted Solutions
12-19-2017 02:51 PM
Hey there! @paulthuis, Thanks for stopping by the HP Support Forums!
I understand you would like to know if you can use 62XL cartridges for your printer.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
Does the issue persist when you put the old ink cartridge back to your printer?
As you mentioned you would like to know if you can use 62XL cartridges for your printer.
I have checked the specifications of your printer and your printer is compatible with the 62XL ink cartridge.
HP 62XL/62 2-pack Ink Cartridges, large black and standard tri-color(N9H67FN)
HP 62XL 2-pack Ink Cartridges, black(J3P42BN)
Refer the product specifications page for more information.
Note: The ink cartridges are region specific, depending on the region the ink cartridges might differ.
You can purchase the ink cartridges from sure supply website using this link.
Also, refer this article to know more information about Replacing Ink Cartridges.
If the solution provided worked for you, please mark accepted solution for this post.
Hope this answers your query!
I hope you have a great day! 🙂
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!
A4Apollo
I am an HP Employee
12-19-2017 02:51 PM
Hey there! @paulthuis, Thanks for stopping by the HP Support Forums!
I understand you would like to know if you can use 62XL cartridges for your printer.
Don't worry I'll try to help you out.
Did you make any changes to your printer?
Does the issue persist when you put the old ink cartridge back to your printer?
As you mentioned you would like to know if you can use 62XL cartridges for your printer.
I have checked the specifications of your printer and your printer is compatible with the 62XL ink cartridge.
HP 62XL/62 2-pack Ink Cartridges, large black and standard tri-color(N9H67FN)
HP 62XL 2-pack Ink Cartridges, black(J3P42BN)
Refer the product specifications page for more information.
Note: The ink cartridges are region specific, depending on the region the ink cartridges might differ.
You can purchase the ink cartridges from sure supply website using this link.
Also, refer this article to know more information about Replacing Ink Cartridges.
If the solution provided worked for you, please mark accepted solution for this post.
Hope this answers your query!
I hope you have a great day! 🙂
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!
A4Apollo
I am an HP Employee
12-19-2017 05:59 PM
Hi! @paulthuis, You're welcome and thanks for your prompt response.
I am happy I was able to answer your query.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Have a great day!
Happy Holidays! 🙂
A4Apollo
I am an HP Employee