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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- using Verizon jetpack with officejet 3038

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05-13-2020 01:48 AM
bought a Verizon Jetpack to use for a connection to my printer. This was i error $200 ( more than the printer ) with a monthly bill. It was bought solely to be able to print as i do not have access to internet ( only mobile data from all my devices. Does anyone have step by step instructions and how does the jetpack interlink with the HP Smart App? I have been waiting for this thing to arrive for awhile and want to get started right away. Any pro advice would be greatly appreciated! 🙏
05-20-2020 01:21 PM
Hi @Gwag_72
Welcome to the HP Support Community. I'd be happy to assist you
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.
Follow the steps to connect the printer to the network-
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From the home screen of your printer control panel, touch the Wireless icon
.
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Touch the Setup icon
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Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
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After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
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Touch the name of your wireless network.
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If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.
NOTE:
Type the exact network name, including any uppercase and lowercase letters.
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Type the WEP or WPA key (network password), and then touch Done.
If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password..
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Hope this helps! Keep me posted.
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