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‎06-01-2024 07:36 PM - last edited on ‎06-04-2024 12:10 PM by Retired

HP Recommended
Product: HP OfficeJet Pro 9018e All-in-One Printer

Keep getting "validating...please wait" message. Bought brand new cartridges this morning! HP brand through Amazon. 

Things I have done-

turned it  off

unplugged

unplugged and pressed on/off button

Took all the cartridges out and placed them back in. 

Factory reset. 

 

What is going on?! If I am told I need to buy a new printer, I want my money back for the brand new ink cartridges I just bought. 

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