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HP ENVY Photo 7855 All-in-One Printer
Microsoft Windows 10 (64-bit)

I am seeing vertical lines in my color prints. They are not voids or streaks. The color of the lines is almost the same as the background color. It looks like the picture is made up of slats, like a painting on vertical blinds. I have cleaned the printer and the ink cartridges. I have also done ink cartridge alignment. The diagnostic page looks fine. Any help or direction would be appreciated. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Chuck1701

 

Welcome to the HP support community.

 

I understand that you are getting vertical line while printing, I am glad to assist you.

Uninstall and reinstall the printer using HP Smart app to fix the issue.

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Chuck1701

 

Welcome to the HP support community.

 

I understand that you are getting vertical line while printing, I am glad to assist you.

Uninstall and reinstall the printer using HP Smart app to fix the issue.

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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