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we have had a faulty instant ink cartridge delivered, it does not work

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Microsoft Windows 10 (64-bit)

we have had a faulty instant ink cartridge delivered, it does not work

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HP Support Agent
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Hi @bobh1408

 

Welcome to HP Forums!

It’ll be an honor to guide you through the steps needed to identify and address your query.

 

Since the instant ink account details are confidential, please send me the required information via private message.
 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.


Please check your Private message icon on the upper right corner of your HP Forums profile.

Next, to your profile Name, you should see a little blue envelope, please click on it.


Cheers

MathewT
I am an HP Employee 

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