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‎03-11-2019 01:54 PM

HP Recommended
Product: envy4520
Operating System: Microsoft Windows 10 (32-bit)

when I try to print from my smartphone I get a message that says"my printer is not available

1 person had the same question
1 REPLY 1

‎03-12-2019 05:13 PM

HP Recommended

@terry1957

 

Welcome to HP Support community.

 

Which device are you trying to print from?

Did you check your phone and the printer are connected to the same WiFi network?

Which application are you trying to print from?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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