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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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deskjet 3700

my printer has an envelope and an ink drop and it stops printing 

2 REPLIES 2
HP Recommended

That is an HP Instant Ink icon.




My profile on LinkedIn

HP Recommended

Hi community!

 

The envelope symbol could mean that your printer might stop printing soon because of something pending on your Instant Ink account. It is suggested that you login to your account so that you can see your account status and know what is going on.

 

In the following link you will find more information about Instant Ink:

 

Instant Ink account management

 

SofiaML
HP Support Community

 

 

I work on behalf of HP.
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