what is Error code OXB87B8EE4 on my Hp laserjet pro 404dn?

[Emlis]

what is Error code OXB87B8EE4 on my Hp laserjet pro 404dn?

[Birdiebird15]

Is there an answer to this question?

[Sneha_01]

Hi @Emlis,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The code "OXB87B8EE4" appears to be an error message that you're encountering on your HP LaserJet Pro 404dn printer. This error code could be indicative of a hardware problem, firmware issue, or a communication problem within the printer.

Here are some general troubleshooting steps you can try to resolve this issue:

Restart the Printer: Sometimes, simply turning the printer off and then back on again can clear the error. Wait for a minute before turning it back on.

Check Connections: Ensure that all cables connected to the printer (including power and network cables, if applicable) are securely connected. If the printer is connected to a network, verify that the network is functioning correctly.

Update Firmware: The error could be due to outdated printer firmware. Check the HP website for the latest firmware update for your printer model and follow the instructions provided to update it. Click Here

Clear Print Queue: Sometimes, stuck print jobs can cause issues. Clear the print queue from your computer to ensure that there are no pending jobs causing problems.

Remove and Reinstall Printer Cartridges: Occasionally, cartridge issues can lead to errors. Remove the printer cartridges and check for any protective tapes that haven't been removed or any visible damage. Reinstall the cartridges carefully, ensuring they are correctly seated.

Reset the Printer: A factory reset can resolve many issues. However, this will return the printer to its default settings, so you may need to reconfigure it afterward.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support