why does my HP DeskJet 4200e all in one printer print two or three pages, then stop and start again.

[believeit]

I was trying to print out a powerpoint  presentation from my professor for a class I am taking online.  The printer would print out two or three pages and then an error message would say the printer is out of paper and it wasn't out of paper.  Then it would start the presentation again.  It would never complete printing the power point.  This is a new printer (December, 2024).  It is wireless.  This is very frustrating.  I am ready to get another printer that gives me better service.

I was trying to print out a powerpoint lecture  from my professor.  The printer would print out two or three pages and an error message would say the printer is out of paper which it was not out of paper.  I pushed the blinking orange light and then  the printer would start the whole thing again.  It never did complete the powerpoint.  The printer is new (December, 2024).  It is wireless.   HP DeskJet 4200e  All -in-One series.

This is very frustrating.  I am ready to get another printer to get my work done.

[zoey7886]

@believeit, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP DeskJet 4255e All-in-One Printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like you're dealing with a frustrating issue. Let's try a few troubleshooting steps to see if we can fix the problem with your HP DeskJet 4255e All-in-One printer:

Check the Paper Tray: Make sure the paper is loaded correctly and isn't jammed. Sometimes, even a small misalignment or a slight jam can cause the printer to incorrectly report that it's out of paper.

Reset the Printer:

• Turn off the printer and unplug it from the power source for about 30 seconds.
• Plug it back in, turn it on, and try printing again.

Clear Print Queue: Sometimes, an issue with the print queue can cause problems. Go to Control Panel > Devices and Printers, right-click your HP printer, and choose See what's printing. Clear any pending print jobs.

Update Printer Drivers:

• Go to HP’s official website and ensure that your printer's drivers are up-to-date. You can download the latest drivers for Windows 10 there, which might fix connectivity or printing issues.

Check Wireless Connection: Since your printer is wireless, make sure that it’s properly connected to your Wi-Fi network. A weak or intermittent connection might cause incomplete prints.

Check for Paper Size Mismatch: Sometimes, the printer settings might be mismatched with the paper size loaded. Ensure that the settings in the printer driver match the actual paper in the tray.

Disable 'Smart' Features Temporarily: Some printers have "smart" features like double-sided printing or other advanced settings that can cause issues. Try disabling any smart features and print a simple test page.

Printer Firmware Update: Sometimes, printers have firmware updates available that can fix known bugs. You can check HP’s website or the printer's menu to see if a firmware update is available.

Try these steps, and let me know if the issue persists!  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Akhi_H]

Hope you're rocking an amazing day! We just wanted to check in and see if everything is sorted. If you need any more help or just want to say hi, we're here for you - just a message away! 

Take care, and stay fantastic! 

Regards, 

Akhi_H