why is my hp 652 cartridge not working in my deskjet 3630 series printer

[jj95]

I recently replaced the tricolor 123 cartridge for an ink advantage tri color 652 cartridge, but the printer is not recognising it. I have tried a number of troubleshooting steps, but nothing worked. 

Can anyone help me?

thanks

jj95

[Valsimot]

If you used 123 cartridges you need to replace it with the new 123 cartridges, not 652.

Unless you changed a country, then you need to contact HP to do printer regionalization.

[jj95]

Thanks valsimot,

I have tried buying a new 123 cartridge without success. Does this mean the new ink advantage cartridges makes my printer obsolete, because I can't use them? Or is there some way of changing the printer settings to accept the new cartridge?