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‎08-14-2021 04:46 PM - last edited on ‎08-14-2021 05:53 PM by Retired

HP Recommended
Product: envy 5540
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to print a page from my documents file and it keeps printing it with random lines missing. Why is this happening?

Category:
1 REPLY 1

‎08-31-2021 09:12 PM - edited ‎08-31-2021 09:13 PM

HP Recommended

Hi@Cashleeey, Welcome to the HP Support Community!

 

I understand that some lines are missing will printing the document,

 

Don't worry I'll try to help you out.

 

Use genuine HP ink cartridges?

 

May I know the Operating system using?

 

May I know the model number of the printer?

 

Is it happening only while printing multiple documents or every document?

 

Please share the info I can share the troubleshooting step to resolve the issue 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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