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 I have a HP smart tank 7000 series, when in Microsoft word and I insert a picture to print, even though I preview my print  and it all looks fine I'm only getting part of the picture when printed

3 REPLIES 3
HP Recommended

@Gillybobs 

 

Welcome to the HP Community --

 

Suggestions...

 

If you did use Insert to add the picture, check / adjust the picture placement / size / alignment to the surrounding text and the lines (single / double spaced).

OR

If you used Copy / Paste, then remove the picture from the Document and use Insert to place the picture into the document.

 

What else?

Export the document to PDF format and print that.

Why?

PDF does not treat "photos" or image data the same way as would a document (Word).

The data is "flattened" into the formatting.  (Yes, that's inaccurate, accept as "good enough" or ignore.)

 

==================================

 

References / Resources

 

---------------------------------------------------------

Windows - Word

 

Reminder to those reading:

Word / Document printing requires the installation of the full driver printer software.

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP Easy Start Printer Setup Software – Offline Use Only 

If asked, opt for the Full Driver to be installed.

After the software is installed, Restart the computer and sign in. 

 

==================================

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP Smart Tank 7000 series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Hi,

Thank you for getting back to me with your suggestions, but unfortunately nothing has changed, still missing part of the picture, even when saving as a PDF.

 

Gillybobs

HP Recommended

@Gillybobs 

 

You are welcome.

 

 Exporting the document to PDF should fix "image" most insert / copy-paste oddities.

 

More ideas:

=================================================

 

Try a different photo to test.

 

Keep the inserted photo away from the edges (margins).

 

Try creating a new document (Word) - Add a few lines of text, Insert your photo and Fit the size.

Save > Print (just one page)

 

=================================================

 

 

Preferences - Correct odd / wrong-sized Image Sizes (for example, when printed from Word)

 

 

 

Verify / Adjust Setting in Preferences

 

 

Windows 10

Windows key > Search for and open Control Panel

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

 

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Check the list of devices – Select / Open Printer

Select Printing Preferences

 

Next,

 

Tab Advanced

UNCHECK HP Real Life Technologies

Click OK to save change

 

OR possibly in this alternate location

Tab Layout > Click Advanced > Switch OFF HP Real Life Technologies

Click OK to save change

 

=================================================

 

"Fix the image" as it appears in your Word Document

 

If you do not already have a copy of the image file, create a file from the image in your Word document.

 

Open your Word document

Right-Click on the Image

Use "Save-As" and save the image as a .jpg file on your computer.

Pay attention to the folder in which you save the file...

 

Remove the original photo from the document.

 

Perhaps Save-as the document (under a different name if you are concerned about editing the original / only copy of the document)

 

If needful (for example, if you used Save-As and you want to continue with the original document / name -

Open Document

Use Insert > Pictures and insert the image file into your Word document.

 

Right-Click on the image (after it is placed in the document)

Adjust the Size and Position to move the image inside the document boundaries.

 

 

=================================================

Odd, but works for supported versions of Word:

 

Image in a Text Box

 

NOTE:  This option might not be supported in all versions of Word.

 

If all else fails and the image won't "stick",

Try / Consider

 

Insert Text box

Then Insert your image inside the box

 

Use Insert (as opposed to copy / paste) when placing images into a document

If images will not stay contained in spite of margins:

 

Insert a Text box of the size necessary to contain the image

Remove the "default text" bits from the box

Insert the Image inside the empty text box

Example

DragonFur_0-1712950849693.png

 

``````````````````````````````````

 Word – Document Line Spacing

 

Word > Line spacing can get you into trouble, 

When the other settings are correct, check / set / adjust the line spacing (before / after) the image placement to "single space" (as opposed to Normal).

 

Open the Paragraph drop down menu > Tab Line and Page Breaks

Check the Pagination and Formatting exceptions --

For example, if lines are broken in awkward places, adjust whether words can be hyphenated. 

 

``````````````````````````````````

Adjust the Image Size and Quality in Word

 

If it is only the "one" image that is misbehaving, you likely do not have to change this setting...

 

Word document > File > Options > Advanced

In Section Image Size and Quality

CHECK Do not compress images in file

and

Select a Default Resolution

For example, 330 ppi or 150 ppi

A lower number creates a less dense image (and slightly reduces overall file size).

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.