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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-29-2019 08:02 PM

HP Recommended

Glad to hear I'm not the only one experiencing this problem... won't print black on my HP Photosmart 6525.  Cleaned printheads twenty + times, Purchased new ink... still no black.  Changed settings from "Normal" to "Best" and now produces a faded looking print.  PLEASE HELP ASAP... I don't have time to mess around.

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‎07-30-2019 10:28 AM

HP Recommended

@Frustrated2222

 

If the issue persists after cleaning the Printhead and replacing the cartridges, I suggest you contact HP Support for Service Options

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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‎07-30-2019 02:06 PM

HP Recommended

this sucks - I would prefer to TALK TO A PERSON

I've been messing around with the virtual chat and all the printheads and alignments... bought new cartridges etc.  I'm going to buy a new printer and it won't be an HP because of the customer service.

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‎07-31-2019 02:19 PM

HP Recommended

Just bought an Epson - Eco Tank... so much happier.

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‎08-08-2019 09:42 PM

HP Recommended

I've been away for a week, came home and still trying to figure out this NO Black Ink issue.. I tried contacting support like you suggest and the first thing I see is EXPIRED.  What a coincidence!!!   Expired a day or two after I posted my concern.  Do you want to help or am I shopping for a new printer?

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‎08-09-2019 02:27 PM

HP Recommended

@Frustrated2222

Thank you for joining the HP Community

 

I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

Raj1788
I am an HP Employee 

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