x476dw MFP error code 0x610000d3 what do I do?

[SteveKay1]

My printer has error code which reads:  0x610000d3.  If persists, contact HP.  Well, it persists.  Bought it at Staples.  What do I do?  Shortly before the error code, for the last month, or so, it's been having a hard time picking up paper out of the tray, and it sounds like the gears are grinding a bit. 

[rk_russelking]

Hi @SteveKay1,

The error code could be due to multiple causes.

Firstly, please check the Firmware version and update it if required.

Then, please follow below steps:

1. Pull out the paper tray and make sure that the tray is about half full.
2. Close the paper tray, and then look at the window located on the bottom right front corner of the tray to see how much paper shows through the window.
3. The window might show all white, or it might show black on top and some white on the bottom

If the window shows all white, please contact HP Technical team to get the printer serviced.

If the window shows black on top and some white on the bottom, then this indicates that the transmission is working properly and issue could be with worm gear or clutch issue and printer needs to be serviced.

[GeminiTwinSD]

This thread may help you to resolve your issue: 

https://h30434.www3.hp.com/t5/Inkjet-Printing/error-code-0x610000d3-OfficeJet-Pro-x476dn/td-p/505736...