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10-12-2018 05:08 AM
After update to macOS Mojave, I have problems scanning documents.
Printing is no problem.
Scannings works, but the files generated are corrupt (PDF with one page) or are not written at all.
Same problem on other updated MacBooks. No problems with the ones already on MacOS 10.13.
When will there be an update?
10-31-2018 10:51 PM - edited 11-06-2018 10:03 PM
I have the same problem with a Samsung C460 laser printer. Only fix was to go back to OS High Seirra. Scanning works again. Majove also caused the laptop to regularly be unresponsive. All good once reverted back to High Sierra. Reading other forums this is an Apple problem and affects other printer types and models. To send Apple information on this, use this link: https://www.apple.com/feedback/macos.html
11-01-2018 02:26 PM
I picked up this fix in another thread, and it worked!
Download " Samsung Easy Document Creator" from the HP support pages. Choose version OS 10.13 ( there isn't a version for OS 10.14, and you need th change OS where it says "Selected operating system: Mac OS, Mac OS X 10.1 Change")
The 0S 10.13 version also works on a Mac operating on OS 10.14.
With "Easy Document Creator"you can make scan's again.