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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-31-2017 10:25 AM

HP Recommended
Product: hp office jet pro 7740
Operating System: Microsoft Windows 10 (64-bit)

Trying to scen 11X17 but the scan is only 8 1/2" wide.   I am selecting "entire scan area" because tabloid isn't listed as a size option.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-31-2017 12:22 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Please watch these resources on how to scan A3/Tabloid:

(A tabloid is defined as "roughly 17 by 11 inches (432 by 279 mm)")

 

 

HP Officejet Pro 7740 : How to scan a Tabloid or A3 size document

 

HP Officejet Pro 7740 : How to copy a Tabloid or A3 size document

 

For more scanning tips, click here.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎08-31-2017 12:22 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Please watch these resources on how to scan A3/Tabloid:

(A tabloid is defined as "roughly 17 by 11 inches (432 by 279 mm)")

 

 

HP Officejet Pro 7740 : How to scan a Tabloid or A3 size document

 

HP Officejet Pro 7740 : How to copy a Tabloid or A3 size document

 

For more scanning tips, click here.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
1 person found this reply helpful
Was this reply helpful? Yes No

‎06-05-2019 07:45 AM

HP Recommended

I know this is an old post, but I was working on a similar thread and they had a better solution than selecting a similar (but still wrong) paper size. You can find that solution here. Basically, using HP Scan, instead of selecting "11x17" for the paper size, select "Custom" and then enter "11x17".

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