• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎08-31-2017 10:25 AM

HP Recommended
Product: hp office jet pro 7740
Operating System: Microsoft Windows 10 (64-bit)

Trying to scen 11X17 but the scan is only 8 1/2" wide.   I am selecting "entire scan area" because tabloid isn't listed as a size option.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-31-2017 12:22 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Please watch these resources on how to scan A3/Tabloid:

(A tabloid is defined as "roughly 17 by 11 inches (432 by 279 mm)")

 

 

HP Officejet Pro 7740 : How to scan a Tabloid or A3 size document

 

HP Officejet Pro 7740 : How to copy a Tabloid or A3 size document

 

For more scanning tips, click here.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎08-31-2017 12:22 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Please watch these resources on how to scan A3/Tabloid:

(A tabloid is defined as "roughly 17 by 11 inches (432 by 279 mm)")

 

 

HP Officejet Pro 7740 : How to scan a Tabloid or A3 size document

 

HP Officejet Pro 7740 : How to copy a Tabloid or A3 size document

 

For more scanning tips, click here.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
1 person found this reply helpful
Was this reply helpful? Yes No

‎06-05-2019 07:45 AM

HP Recommended

I know this is an old post, but I was working on a similar thread and they had a better solution than selecting a similar (but still wrong) paper size. You can find that solution here. Basically, using HP Scan, instead of selecting "11x17" for the paper size, select "Custom" and then enter "11x17".

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.