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- Re: ADF is not an option when I try to scan on HP Smart Tank...

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07-21-2024 11:11 AM
Hi, I just bout the HP Smart Tank 5102, but when I go to scan, it only gives "scanner glass" as an option and not the ADF. When I try and change the setting through the app, nothing happens
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Accepted Solutions
07-21-2024 11:35 AM
Welcome to the HP English Community --
The printer is behaving as designed.
There is no ADF (Automatic Document Feeder) on this model series.
User Guide - HP Smart Tank 5100
Page 1
Product Specifications for the HP Smart Tank 5102 All-in-One Printer (4A8D0A)
Scan
Scan technology | Contact Image Sensor (CIS) |
Scan resolution, hardware | Up to 1200 x 1200 dpi |
Levels of grayscale | 256 |
Bit depth | 24-bit |
Scanning options (ADF) | Not Applicable |
Maximum flatbed scan size (metric) | 216 x 297 mm |
Maximum flatbed scan size (U.S. standard) | 8.5 x 11.69 in |
Twain version | Version 2.4 |
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP Smart Tank 5102 All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
07-21-2024 11:35 AM
Welcome to the HP English Community --
The printer is behaving as designed.
There is no ADF (Automatic Document Feeder) on this model series.
User Guide - HP Smart Tank 5100
Page 1
Product Specifications for the HP Smart Tank 5102 All-in-One Printer (4A8D0A)
Scan
Scan technology | Contact Image Sensor (CIS) |
Scan resolution, hardware | Up to 1200 x 1200 dpi |
Levels of grayscale | 256 |
Bit depth | 24-bit |
Scanning options (ADF) | Not Applicable |
Maximum flatbed scan size (metric) | 216 x 297 mm |
Maximum flatbed scan size (U.S. standard) | 8.5 x 11.69 in |
Twain version | Version 2.4 |
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP Smart Tank 5102 All-in-One Printer
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
07-21-2024 11:44 AM
You are welcome.
I am sorry it was not the answer sought.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"