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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Hello,

I am currently using the HP Smart application to connect to my HP Color LaserJet MFP M283fdw.  

I have everything setup to Scan to Network Folder and Scan to Email, but it would be great if I can add a timestamp to the filename (for network folder scans) or subject (for email scans).  This can prevent from overwriting previously scanned files.  

 

How can I add a timestamp to the file name prefix for my scanned documents?  

 

Thank you!

3 REPLIES 3
HP Recommended

Hello @niccec89 ,
Welcome to the HP Support Community!

 

Are you looking for these settings here:

Email as PDF 022-1.png

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.


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HP Recommended

Hi @Andr-1611, the screenshot you are providing is not found in HP Smart Application.  In the Scan Shortcut and within Printer Settings, date/time are not an option when saving the file name for Scan to Email.  

HP Recommended

Hi @niccec89,

 

Try this Solution:

  1. Download only this file: https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
  2. Close all programs

Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the msi.

OPTIONAL:

    Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start
    • Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin
    • Right-Click on "HPScan.exe" > Select Pin to Taskbar / Send to Desktop / Pin to Start

Kind Regards
Andr-1611


I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
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