• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Thank you for your comment regarding my futile efforts to get my HP scanner running.  I have abandoned this printer and purchased a Canon printer/scanner instead. Unlike HP, Canon seems to update their Mac drivers.  I am very disappointed as I have always used HP products and as a windows user, found them to be reliable. Now that I have switched to Mac, I cannot imagine ever purchasing another HP product. 

HP Recommended

I have a 2012 iMac using Catalina. I kept losing my scans so I deleted HP form my applications and now I'm trying to download Easy Scan and nothing happens. It just spins forever and never installs. What did I do?

HP Recommended

Yes. It seems that HP, for whatever reason, has chosen to abandon macOS users. 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.