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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-02-2020 11:23 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 8.1 (64-bit)

When I try to open my AiO Remote it begins to open and then closes.  I haven't had this problem before.  What do I do?

35 people had the same question
2 REPLIES 2

‎08-03-2020 09:52 AM - last edited on ‎11-19-2025 04:46 AM by Moderator

HP Recommended

Hi,

Please try HP App instead and check, the HP AIO Remote app is quite outdated and no longer being updated for years:

https://www.microsoft.com/en-us/p/hp-smart/9wzdncrfhwlh

 

Shlomi



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‎09-15-2020 11:26 AM

HP Recommended

Hello,
I had the same problem. I tried this link but the info came back to me that the device linked to my account was not found. I was logged in to the Microsoft account at this time, my computer meets the parameters. I do not know what to do. I don't know anything about technical matters, please help. Thank you, Agnieszka.
 

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