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- All of a sudden printer is slow on Mac

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1 REPLY 1
07-08-2024 09:10 AM
Hi @Noodle10,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
When your HP printer suddenly becomes slow on your Mac, it can be frustrating. Here are some troubleshooting steps to help resolve the issue:
Basic Troubleshooting Steps:
1. Check Printer Connection:
- Ensure that your printer is properly connected to your Mac and to the same Wi-Fi network if it's a wireless connection.
- Consider restarting both your printer and Mac to refresh the connection.
2. Update Printer Driver:
- Make sure you have the latest printer driver installed for your HP printer model.Visit the HP website to download and install any available updates.
3. Restart Print Spooler:
- Sometimes, restarting the print spooler can resolve slow printing issues.
- Open System Preferences on your Mac.
- Go to Printers & Scanners.Right-click (or Control-click) on your printer and select Reset printing system.
- Confirm and then re-add your printer.
4. Check Print Queue:
- Open System Preferences > Printers & Scanners.
- Click on your printer and select Open Print Queue.Cancel any stuck print jobs that might be causing the slowdown.
Advanced Troubleshooting Steps:
5. Reset Printing System:
- Resetting the printing system can often resolve various printing issues.
- Go to System Preferences > Printers & Scanners.
- Right-click (or Control-click) in the printer list sidebar and select Reset printing system.
- Follow the prompts to reset the printing system and then re-add your printer.
6. Check Network and Router Settings:
- Ensure your printer is properly connected to a stable network with good signal strength.
- Check for any network congestion or interference that might affect printing speed.
7. Printer Firmware Update:
- Visit the HP support website and check if there are any firmware updates available for your printer.
- Update the firmware if necessary to improve performance and compatibility.
8. Clear Printer Preferences and Cache:
- Sometimes, corrupted preferences or cache files can affect printing speed.Use a utility like OnyX or CleanMyMac to clear printer-related preferences and cache files.
9. Check System Resources:
- Ensure your Mac has enough free disk space and memory (RAM) available.
- Close any unnecessary applications or processes that might be consuming system resources.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
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