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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
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‎08-12-2024 05:23 AM - edited ‎08-12-2024 05:26 AM

HP Recommended
Product: HP EliteBook 840 14 inch G10 Notebook PC (6V5Y9AV)

I use HP Smart to scan documents from my webcam.
I came back from vacation this morning. I was able to do some scans and since then the app has been updated (auto update today in the Microsoft Store apps list) and the webcam is no longer recognized.

The button/tab is simply no longer present.

 

Webcam works inside builtin Windows camera app.

 

App version: 155.1.1088.0

 

Already tried to uninstall/reinstall.

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