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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Smart Tank 6001 All-in-One

How to I scan from my printer to my computer?

1 REPLY 1
HP Recommended

@etti1 

 

Welcome to the HP Community --

 

The answer is Yes "IF: Setup meets the necessary requirements and setup,

 

  • Run a supported Windows Operating System / version
  • Install the Full Feature Software
  • Open Printer Assistant Shortcut > Scan > Manage Scan to Computer > Enable the feature

 

====================================

Printer - Printer Software - Windows

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan.

 

NOTES

  • HP Scan is not installed if the printer does not support Scan
  • If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

 

 

Basics - Printer Software

 

Note: Skip part(s) that are not relevant to your situation.

 

Uninstall the full driver printer software from Programs and Features

Restart computer and Sign in

Install a new copy of the Full Feature Software

Restart computer and Sign in

 

 

Full Feature Software / Full Driver printer software

Details Web Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP Easy Start Printer Setup Software – Offline Use Only 

 

After the software is installed, Restart the computer and sign in.

 

=== --- === --- === --- === --- ===

Printer Assistant - Manage Scan to Computer

 

The installation of the full driver generally adds at least two shortcuts to the Desktop.

NOTE > HP Scan is not installed if the printer does not support Scan.

 

Printer Assistant 

HP Scan

 

When needed / wanted, enable "Scan to Computer" using the Printer Assistant

 

Open the Printer Assistant > Tab Scan > Manage Scan to Computer > Enable

 

Example - Full Feature Software - Installed - Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

Next,

Optional – Supported for your printer

HP Universal Scan Software –

NOTE:  Model and Operating System version Dependent

 

 HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software. 

HPUSS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.

 

Note:  HPUSS can be installed as standalone or installed after the full feature printer software.

 

Reference: Open  HP Universal Scan Full Feature Software  > If needful, Choose a different OS > Open all > Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack.

 

After the software is installed, Restart the computer and sign in. 

 

HP Universal Scan Software provides a larger GUI to make using the software easier on high-resolution screens.   New features have been added to the main menu to help with navigating the settings.

 

Reference

 HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)

 

DragonFur_0-1695655279908.png

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category Topic Subtopic

NOTE: Content depends on device type and Operating System

CategoriesAlerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP Smart Tank 6001 All-in-One  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.